• +1.510.833.7284

Solar Customer Support Specialist

Job TypeJob LocationCompany
Full TimeSan Francisco, CAAurora Solar Inc.

Short Description

Aurora Solar is a powerful, cloud-based software platform that streamlines the process of designing and selling solar installations. With just an address and an electricity bill, Aurora can accurately determine a site’s solar potential, design the optimal photovoltaic system, perform financial analysis, and create a beautiful sales proposal in under 10 minutes. We are a team of engineers, scientists, analysts, and sustainable energy enthusiasts on a mission to advance the growth of solar energy everywhere. Aurora has been used to design over a million solar installations, and we’re just getting started!

We are looking for an ambitious, and detail-oriented individual who is looking to join an organization that is making a meaningful difference in the world. Aurora’s Support team helps our clients design and sell better solar by guiding them through the ins and outs of our platform, hosting educational workshops, and addressing their inquiries. As a Solar Customer Support Specialist at Aurora Solar, you will be responsible for making sure all our customers are set up for success by answering product questions and providing best practices. You will also influence our product design and direction by communicating customer requests back to Aurora’s engineering and management teams.